Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). You will receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery
- We currently ship within the United States.
- Standard shipping: 3–5 business days after processing.
- Free standard shipping on orders of $30 or more. Orders under $30 ship for a flat rate of $5.00.
Order Tracking
A tracking link is included in your shipping confirmation email. Please allow 24–48 hours for tracking to update after shipment.
Address Issues & Lost Packages
Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. If your tracking shows delivered but you have not received your package, contact us within 7 days and we will help investigate.
Questions
Email info@luxvez.com — we respond within 2 business days.
Last updated: September 18, 2026