This Privacy Policy explains how Safevine Limited Company (“we”, “us”, “our”) collects, uses and shares personal information when you visit or buy from luxvez.com.
Safevine Limited Company
8301 State Line Rd., Ste 220 #1666, Kansas City, MO 64114, United States
info@luxvez.com
1. Information We Collect
Information you give us
- Order information — your name, billing and shipping address, email address, phone number, and what you ordered.
- Payment information — card details are entered through our payment provider and processed by them. We do not receive or store your full card number.
- Checkout information entered before an order is completed — if you enter your email address at checkout but do not finish the purchase, we may keep that address in order to send you a reminder about your cart.
- Reviews — any rating, review text or photograph you choose to submit.
- Messages — the content of emails you send us.
Information collected automatically
- Device and usage data — IP address, browser and device type, the page that referred you, which pages you viewed and how long you stayed, collected through cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill your order, arrange shipping, and send order and shipping notifications.
- To answer your questions and handle refunds.
- To send you a reminder if you leave items in your cart, where permitted by law.
- To screen orders for fraud and risk.
- To understand how visitors use our site so that we can improve it.
3. Who We Share It With
We share personal information with the following kinds of service provider, only as far as they need it to work for us:
- Payment processing — our payment provider, which handles card payments for this store.
- Order fulfillment and shipping — the carriers that deliver your parcel, which receive your name and shipping address.
- Website analytics — Jetpack (by Automattic), which receives usage data linked to cookies and online identifiers.
- Email delivery — the mail service that sends our order and shipping emails.
- Hosting — DreamHost, which hosts this website.
We may also disclose personal information to comply with applicable law, a subpoena, a warrant or another lawful request, or to protect our rights.
4. Cookies
We use cookies and similar technologies to run the site (for example, to remember what is in your cart) and to measure how the site is used. We do not currently use advertising cookies. You can control cookies through your browser settings. Most browsers offer a “Do Not Track” setting; please note that this site does not currently respond to Do Not Track signals.
5. We Do Not Sell Your Personal Information
We do not sell your personal information, and we do not currently share it for cross-context behavioral advertising. If that changes, we will update this policy first.
6. Your Rights
We offer the following to every customer, including the rights that residents of California and other states may have under state privacy law: you may ask what personal information we hold about you, ask us to correct it, ask us to delete it, and ask us not to sell or share it. To make a request, email info@luxvez.com. We may need to verify your identity before acting, and we will not treat you differently for exercising these rights.
7. How Long We Keep It
We keep order records for as long as we need them for the purposes described here and to meet our legal, accounting and tax obligations. You can ask us to delete your information at any time, subject to those obligations.
8. Children
This site is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
9. Security
This site uses TLS encryption and we take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or for legal reasons. The date below shows when it was last revised.
11. Contact
Questions about this policy, or requests about your personal information, can be sent to info@luxvez.com or by mail to Safevine Limited Company, 8301 State Line Rd., Ste 220 #1666, Kansas City, MO 64114, United States.
Last updated: September 18, 2026